eCRATER Reviews

Buy and sell on eCRATER, an online marketplace and free online store builder Based on 228 customer reviews from our shopper community, eCRATER’s overall rating is 3.80 out of 5 stars and 71% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 64% of reviewers consider eCRATER overall a good value option, based on a rating of 3.0 from 14 votes. Most consumers are generally satisfied with Return Policy (3.14 / 7 reviews), Customer Service (3.31 / 26 reviews) and Price & Quality (3.57 / 23 reviews) eCRATER offers. The most common issue with eCRATER is around Shipping & Delivery based on a rating of 2.52.

3.8

228 Reviews

Overall Rating

5 Stars

153

4 Stars

4

3 Stars

5

2 Stars

4

1 Star

62

Good Value

3.0

Price & Quality

3.6

Shipping & Delivery

2.5

Customer Service

3.3

Return Policy

3.1

All Reviews (228)
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k.janelle.hunter
May 11, 2023
"Very Good Purchase"
Great experience and excellent seller and product. Thank you Steve Grove! I am really enjoying these DVDs
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BobbyRobertson
May 10, 2023
"Matthew Booth on ecrater sent great…"
Matthew Booth on ecrater sent great shoes. We needed a size bigger for our daughter's Year of the Rabbits. He knew these were for her birthday, so he let us keep the pair he sent so she could wear them and is sending us the size we need and only had us pay for shipping! We ordered the Green Lobster's, a matching set of Family and Friends HUF's, & the 2023 Year of the Rabbits. We have already put in a 2nd order with him. He is great with communication, very quick to respond. I've already referred this seller to a friend who also has to shoe a family of 4. Great products at great prices!
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greenbutterfly836
May 09, 2023
"I created an account, I can't enter.."
I created an account. My name's store is right, my password right but I can't enter.
I created a new account and I have the same problem. I contacted customer service and they told me that maybe my password or store's name is wrong but I checked it out many times and that's not the problem.
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Ernestlandgraf
May 09, 2023
"The worst ever!"
I ordered seeds for agave plant that they claimed they had, been over a month and no one responds. DO NOT BUY ANYTHING ON THIS WEBSITE! SCAMS...
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brownostrich128
May 08, 2023
"Bad experience to Froud because NOT Recommended"
Its bad experience to purchase from this sites, I feel this site is Froud because I bought for 150$ and not delivered no one respond from this site
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chammond1027
May 06, 2023
"This is a scam seller"
I'm pretty sure this is a scam site. I ordered a beyblade for my kid. No acknowledgement of purchase. Item didn't arrive after two weeks. I contacted eCrater about a refund and got this "Ok I will refund you order.. Sorry because delivery Is error Regards Sergio" - no refund was given. Feel a bit stupid, because I skimmed eCrater on Truspilot and saw lots of 5* reviews, but they are clearly all fake.
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CindyVasquez
May 01, 2023
"Stick to EBay or Amazon"
I bought a dvd off their website and when it came it was a copy dvd not an original, when I contacted them they said it was for me to sort out and try and claim through my credit card/paypal, clearly not very helpful and won’t be buying from these again.
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purpledog629
April 30, 2023
"Raymond and Company"
Original item arrived with a crack in the side and this seller was so honest and so gracious as to replace it for me. Wonderful communicater.
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angrytiger328
April 21, 2023
"FAST SHIPPER"
FAST SHIPPER, GREAT PACKING, SUPER CLEAN MOVIES I WOULD 100% HIGHLY RECOMMEND Ecrater.com FOR ALL MY FUTURE PURCHASES. A++++ THANK YOU! 😀 I HOPE YOU HAVE A GREAT 2023 !
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JosephHenderson
April 20, 2023
"Fast delivery"
Fast delivery, and great support!
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vlopez
April 18, 2023
"Customer Service? WHAT Customer Service?!"
Oh how I wish there was a way to leave negative stars! This site doesn't deserve one star! DO NOT ORDER from this site! You WILL regret it! AND if you do, don't expect your order to be correct! AND, if you try to contact them, you will be called names and will not receive an apology, offer to fix the problem or refund. Be warned! Major scam artists!
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Anne
April 17, 2023
"Shelley was super with communications and made the experience one of the best I have ever had with online purchases. I would order from her again without a doubt. Other companies could learn fromher"
After I submitted my order I realized I used an old address and the timing of receiving these cards was very important for my Grandson's visit. After realizing my mistake I immediately sent an email to Shelley and she responded within 5 minutes and informed me the correction would be taken care of. The day of shipping she confirmed it was sent to the corrected address and it was received a day earlier than expected. A great customer service experience. And it arrived prior to my Grandson heading back home.
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silverlion511
April 15, 2023
"Excellent seller"
Excellent seller. Super fast shipping ! Order received was exactly what I ordered.
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bigdog570
April 11, 2023
"This site is a scam"
I bought a pair of shoes like maybe two weeks ago and the site said it will come in 10-12 days and I have yet to get my shoes or my money back
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DianneRodriguez
April 05, 2023
"Legit site, brand new product 10/10"
The item I bought is completely unavailable everywhere else. I was afraid of scams but this site is legit. Brand new in original packaging, immediate response from seller on question about shipping. Very happy to finally find a Lightning McQueen for my son. Great communication from Ecrater and easy to use site.

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Questions & Answers
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I am buying shoes and i'm confused on how i put in the size i want. could someone help me pls?

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crazyzebra284
December 10, 2020

“During the checkout process, there is a text box where you can leave a comment to the merchant. You can specify the size you need there.”

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I don't know your website can i trust you with my finances

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I just received ornamental seeds fro, you... no instructions. can i plant them now? how many seeds in a pot? can i leave them inside until, outside...

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When can i expect my shipment nicer dicer order # 4852217 from indohome?

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I ordered a jersey 3 weeks ago and did not received it

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Scott.Craig
June 18, 2020

“Have you tried contacting the seller through email? I was informed of a 4-5 week wait with my purchase.”

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